Responsible Gaming

At ACF 365 Responsible Gaming — Stay safe and enjoy

Gaming should be a source of fun, not addiction. ACF 365 always puts your well-being and safety first. Follow our responsible gaming policy and build healthy gaming habits.

18+ Adults only
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Important Warning

Online gaming is for adults aged 18 and above only. Never treat gaming as a source of income — it is a form of entertainment. If you feel gaming is having a negative impact on your daily life, seek help immediately and contact the ACF 365 support team.


Our Commitment

Why ACF 365 Responsible GamingTrusted by -

Age verification

All users must complete age verification when registering at ACF 365. No one under the age of 18 will be permitted to use the platform — that is our firm commitment.

Spending limit

You can set your own daily, weekly, or monthly spending limits. Once a limit is in place, it cannot be easily changed.

Benefits of taking breaks

You can temporarily suspend your account (Cool-off) for a set period at any time — with options ranging from 24 hours up to 6 months.

Self-Exclusion

If you feel you cannot control your gaming, you can apply for long-term self-exclusion. ACF 365 will permanently deactivate your account.

Session time control

You can set a maximum duration for each gaming session yourself. Once the time is up, the platform will automatically alert you.

Professional support

If you are struggling with gaming addiction, ACF 365 will help connect you with professional counselling services. You are not alone — we are here for you.


What Is Responsible Gaming?

Responsible Gaming refers to a gaming habit where you play consciously and in a controlled manner. At ACF 365, we believe gaming should be pure entertainment — free from financial pressure or emotional distress.

The foundation of responsible gaming is knowing when to stop, how much is reasonable to spend, and when gaming is becoming a problem. ACF 365 is always here to help you build that awareness.

Online gaming is growing rapidly in Bangladesh, which is why responsible gaming on the ACF 365 platform is our top priority. We want you to enjoy every gaming moment — safely and in good health.

Please note: Gaming is entertainment. Chasing losses by playing repeatedly to win back money is the opposite of responsible gaming.

Signs of problematic gaming

Gaming addiction is a real problem that many people do not recognise easily. As part of responsible gaming at ACF 365, stay aware of the signs below. If two or more of these apply to you, it is time to seek help.

Spending beyond your budget
Chasing losses with more bets
Hiding gaming from family or friends
Losing Focus on Work or Studies
Skipping Sleep or Meals to Play
Excessive anger or stress after a loss
Feeling Unable to Stop Gaming
Gaming with Borrowed or Loaned Money

If you notice any of the signs above, contact the ACF 365 support team or apply for self-exclusion. Remember, asking for help is not a sign of weakness — it takes real courage.

Tools

ACF 365 Responsible Gaming Tools

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Reducing your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Bet limits

Decide in advance how much you are willing to wager per bet. This reduces the risk of big losses and keeps gaming enjoyable.

Session time limit

Set a maximum time limit for each gaming session. When the time is up, the platform will remind you to take a break.

Cooling-Off Period

You can deactivate your account for anywhere between 24 hours and 6 months. No games can be played during the suspension period.

Self-exclusion

Apply for long-term or permanent self-exclusion. During the exclusion period, ACF 365 will not send you any promotional messages.

Reality check

You will receive periodic pop-up notifications to keep you aware of how long you have been playing.

Safe Gaming Tips

Follow the tips below to ensure responsible gaming at ACF 365. These simple habits will keep your gaming experience enjoyable and in control.

1
Set your budget in advance

Decide how much you are willing to spend before you start playing. Once that amount is gone, stop — no matter how tempting it is to continue.

2
Set a Win Limit Too

Set not just a loss limit, but a win target too. Once you reach that amount, stop playing and enjoy your winnings.

3
Take a break

Take at least a 10-minute break every hour. Get up, walk around, drink some water — it keeps your mind fresh and helps you avoid impulsive decisions.

4
Don't Play on Impulse

Avoid playing when you are angry, frustrated, or under stress. It is harder to make sound decisions in that state, and the risk of losses increases.

5
Do not play under the influence of alcohol or substances

Alcohol and substances impair judgement. Playing under their influence makes you far more likely to take excessive risks.

6
Don't Make Gaming Your Only Source of Entertainment

Make time for family, friends, and other hobbies too. A balanced lifestyle helps prevent gaming addiction.

ACF 365 Recommends: Gaming is just one part of life. Prioritise other aspects of your life and maintain a healthy balance.
Self-assessment

Are You Playing Safely?

Answer the following questions honestly. If most of your answers are "yes", it may be time to reconsider your gaming habits.

1

Have you spent more than your intended budget on gaming?

2

Have you placed more bets to try to recover money you lost?

3

Have you hidden your gaming activity from family or people close to you?

4

Do you feel irritated or angry when asked to stop gaming?

5

Have you neglected work, studies, or family responsibilities because of gaming?

6

Have you taken out a loan or borrowed money from someone to fund your gaming?

7

Do you feel restless or anxious when you are not gaming?

8

Is gaming affecting your sleep or physical health?

If you answered "Yes" to 3 or more questions — Please contact ACF 365 support or apply for self-exclusion. Your well-being is our priority.

Protection of Minors

ACF 365 is strictly for users aged 18 and above. We take firm measures to prevent minors from accessing the platform.

  • Age verification is mandatory at registration.
  • The KYC process requires identity verification using a national ID or passport.
  • If a minor is identified, the account will be closed immediately.
  • Parents can enable parental controls on shared family computers or devices.
A Note for Parents: If you suspect your child is using ACF 365, contact us immediately at [email protected]. We will act promptly.

Common questions

About Responsible Gaming FAQ

Your account cannot be reactivated before the self-exclusion period ends. Once it expires, you may contact the support team to request reactivation. Accounts under permanent self-exclusion cannot be reopened.

Go to the "Responsible Gaming" section in your account settings and activate the deposit limit option. You can set daily, weekly, or monthly limits separately. Reducing a limit takes effect immediately.

A cooling-off period is a temporary break — ranging from 24 hours to 6 months. During this time you cannot play, but your account reactivates automatically once the period ends. Self-exclusion is long-term — a minimum of 6 months up to permanent — and requires contacting support to reactivate.

ACF 365's support team is available 24/7. If you show signs of addiction, we will assist you with self-exclusion, recommend professional counselling, and deactivate your account immediately if needed.

You can email the ACF 365 support team. Once the relevant details are provided, we will verify the account in question and take appropriate action. We also recommend that the person affected seek professional mental health support.

You can set a maximum session duration in your account settings. A warning message will appear 15 minutes before your limit is reached. Once time is up, you will be logged out automatically.

Safe Gaming

Play Responsibly, ACF 365Enjoy at -

Register at ACF 365 and use our responsible gaming tools to enjoy a safe and fun gaming experience.

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