ACF 365's Terms and Conditions

1 Introduction & Acceptance

ACF 365 (bundles acf365.org) is an online gaming platform in Bangladesh offering a wide range of entertainment options, including casino, Live Casino, slots, Sports Betting, fish games, and bingo. These Terms and Conditions form a legally binding agreement between ACF 365 and its users.

By browsing the ACF 365 website, registering an account, playing games, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using ACF 365.

ACF 365 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes are made will be considered acceptance of the revised terms. Please check this page regularly.

2 Account Register

To register an account with ACF 365, you must provide accurate and complete information. Accounts created with false or incomplete details may be closed at any time. ACF 365 may request supporting documents at any time to verify the information provided during registration.

• Only one account per person One account only Approved.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• You are solely responsible for keeping your account password secure.
• Sharing your account with any third party is strictly prohibited.
• If you suspect unauthorized access to your account, notify ACF 365 immediately.
• Required documents must be submitted for KYC (Know Your Customer) verification.

ACF 365 reserves the right to decline any account registration without providing a reason. Withdrawals from unverified accounts may be restricted or placed on hold.

3 Deposits & Withdrawals

ACF 365 currently supports financial transactions via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). ACF 365 reserves the right to add or remove payment methods at any time.

• Minimum Deposit: BDT 300
• Minimum Withdrawal: BDT 500
• Withdrawal processing time: Usually 15–30 minutes
• Withdrawal funds will only be sent to the same payment method used for the original deposit.
• Depositing from a third-party bank account or mobile banking account is strictly prohibited.
• ACF 365 may place a hold on withdrawals involving suspicious transactions until verification is complete.

ACF 365 complies with Anti-Money Laundering (AML) policies. ACF 365 reserves the right to report suspicious transactions to the relevant authorities.

4 Bonuses & Promotions

ACF 365 offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, referral bonuses, and weekly promotions. Each bonus comes with specific terms that are clearly communicated at the time of claiming.

• To withdraw bonus funds, the required Wagering Requirement must be met.
• Bonuses must be claimed within a specific time frame; expired bonuses are automatically cancelled.
• Attempting to claim the same bonus more than once may result in account termination.
• Maximum bet limits on certain games may apply when playing with bonus funds.
• ACF 365 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse or fraudulent use is detected, the bonus and any associated winnings will be forfeited.

In any bonus-related dispute, ACF 365's decision is final.

5 Gaming Rules

All games available on ACF 365 — casino, Live Casino, slots, betting, fish games, and bingo — operate under defined rules. The payout rates and RTP (Return to Player) for each game are set by the respective game providers and regularly audited by independent third parties.

• All game outcomes Certified RNG Controlled by a Random Number Generator (RNG).
• ACF 365 is not liable for any losses resulting from game interruptions caused by technical errors.
• In Live Casino games, the dealer's decision is final.
• Match results for Sports Betting are sourced from official channels.
• ACF 365 reserves the right to void any bet accepted with incorrect odds due to a technical error.
• ACF 365 is not responsible for any issues caused by internet disconnection during gameplay.

6 Prohibited Activities

The following activities are strictly prohibited on ACF 365. Any violation will result in permanent account closure and forfeiture of all balances.

• Creating or operating multiple accounts.
• Creating an account using a false identity or someone else's details.
• Bonus Abuse — collecting bonuses through multiple accounts.
• Attempting to hack or manipulate game software.
• Using the platform for money laundering or any other illegal financial activity.
• Using automated gameplay via third-party software or bots.
• Colluding fraudulently with other players.
• Threatening or harassing ACF 365 staff.

7 Privacy & Data Protection

ACF 365 treats the privacy of your personal information with the utmost importance. Details provided at registration are used solely for service delivery, verification, and security purposes.

• Your information is never sold to third parties.
• Information may need to be shared with authorities in cases of legal obligation.
• All data is protected with SSL encryption.
• Even after account closure, data may be retained for a specified period as required by law.

For more details, visit our Privacy Policy Read.

8 Responsible Gaming

ACF 365 firmly believes that gaming is a form of entertainment — it should never become an addiction. That is why we encourage every player to game responsibly.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period.
• Gaming Break: Take a break at any time.
• Reality Check: Receive notifications about your gaming duration at set intervals.

If you are experiencing gambling-related issues, please contact our support team or visit our Responsible Gaming View page.

9 Account Closure & Suspension

You may request account closure at any time through our support team. You will be given the opportunity to withdraw your verified balance before the account is closed.

ACF 365 may suspend or close an account without prior notice for any of the following reasons:

• Violating the terms and conditions.
• If fraudulent or deceptive activity is detected.
• If it is proven that an account was created using false information.
• If identified as a minor.
• At the direction of legal or regulatory authorities.

Balances forfeited due to rule violations will not be returned upon account closure. Please contact our support team regarding any legitimate balance refund requests.

10 Limitation of Liability

ACF 365 accepts no liability for the following:

• Game interruptions or losses caused by internet disconnection.
• Any loss or damage caused by third-party software or hardware issues.
• Any loss resulting from unauthorized account access where the user has shared their own password.
• When the platform is temporarily unavailable due to a technical issue.
• Force Majeure — service disruptions caused by natural disasters, war, pandemics, or government restrictions.

Under no circumstances will ACF 365's maximum liability exceed the value of the transaction in question.

11 Changes & Updates

ACF 365 reserves the right to modify these Terms and Conditions, Privacy Policy, and any other policies at any time. For significant changes, you will be notified via your registered email or an on-platform notification.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. The date of the latest update is always displayed at the top of this page.

12 Contact

If you have any questions or complaints regarding these Terms and Conditions, please get in touch with us. ACF 365's support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Click the chat icon on any page of the platform.
• Response Time: On average, within 2 minutes.

ACF 365 is always committed to providing fair and transparent service. Your concerns matter to us.